Hope the updated website helps! If you would like to see any other questions answered - give me a call!

Curtain Call Costume Sizing is fairly simple - there are child sizes & Adult Sizes. Some costumes will not cover the full size range - eg. baby tutus don't come in adult sizings. Please check the price list for available sizes.

1) Start by downloading or linking to the correct size charts:

• Girls & Women Size Chart,
• Mens size chart,
• Kids Plus Sizes chart or
• Warmup & Tracksuit Size Chart

2) The print the How to size guide or Link to the online instructions
3) Then print a Sizing Worksheet per class or group...and your set!

Firstly, decide in a budget! sit down with the catalogue or hop online and work out the short list. Check availability of the costumes by emailing or faxing them and possible sizes to us. If you are looking for troupe costume - trying ordering a sample. (It makes sizing a breeze!!) Download the order form and fax or email the form to us

A deposit of 50% is required to process an order. Orders cannot be processed until the 50% has been received, nor can stock be reserved. Please fill out the order form COMPLETELY! As items are made specifically for your order, we therefore cannot offer you exchanges or credits. Please check sizing charts carefully. If you are unsure and would like asistance please call.

Your ship date will be assigned upon receipt of your correct and complete order. Missing or incorrect information will result in your order receiving a later ship date. A ship date will be assigned upon completion of missing information. Call or email for the current approximate ship date. In case of non-delivery by a specific date Clash Sportswear will not be liable for damages whatsoever, beyond monies paid to us by the customer.

Cancellations

Any cancellations to garments must be made within 1 week of the order date. There is a $10.00 charge for each cancellation. New sizes or additions will be treated as a new order with shipping charges and processed with current ship week. We are unable to accept any cancellations, retuns or exchanges on: Classical Ballet styles which require skirt length, men's special order tops, made-to-order accessories (AH's), fabric, trims, special order costumes, and special order sizes (such as 2XL or 3XL) or any items imported to Australia on your behalf. For more details see our full terms.

Exchanges and Returns

1. Please choose very carefully. Garments cannot be exchanged or returned as they are made especially for you
2. In few cases garments may be returned for size exchange only this must be verified at time of ordering. There will be a $15.00 processing fee per garment. We cannot accept returns for credit or refund.
3. A Return Authorization Label (RA) must be requested from Customer Service for ALL returns within 3 weeks of receipt of shipment.
4. RA's are allocated for specific items and amounts authorized only. Extra items added to the RA will be returned to the sender at the sender's expense. We must receive the return by the "void" date noted on the RA. No additional RA's will be issued if the "void" date has expired.
5. RA must be displayed on the outside of the package or it will be refused.
6. All exchanges will be treated as a new order with normal production time. These are subject to shipping and handling charges.
7. Payment for exchanges must be received with the order (payable by direct debit, money order or credit card).
8. If your costume is received defective from us (reported with in 2 weeks of receipt of parcel), we will replace it with the same style, size and color at no charge.
9. Send only the costume to be exchanged with it's INCLUDED accessories. Do no include optional accessories that have been purchased as a separate item.
10. If the costume has been altered in any way, we cannot accept the return. Alterations include but are not limited to alterations to costume, content ticket removed or written on, or opened tights, undergarments, accessories or make-up.

Shipping Dates
Australian Shipping
Your ship date will be assigned upon receipt of your correct and complete order. Missing or incorrect information will result in your order receiving a later ship date. A ship date will be assigned upon completion of missing information. Call or email for the current approximate ship date. In case of non-delivery by a specific date Clash Sportswear will not be liable for damages whatsoever, beyond monies paid to us by the customer.

Delivery Charges
Australian Shipping
On receipt of your delivery from the US your shipping charges will be calculated. If you prefer to organise your own courier please send instructions.
New Zealand Shipping
Please call to discussing shipping charges.